We wanted to give you all an update on the finishing process for your rewards. As you know, we’ve been consulting with our manufacturing and finishing partners to solve both functional problems, as well as some aesthetic inconsistencies with some of the Rockwell 6S parts. Our finishing partners are getting us re-finished parts as soon as possible for our approval. After receiving re-finished parts, the caps will be sent out to a machine shop where any remaining unevenness on the underside of the caps will be worked out. To remedy the aesthetic inconsistencies, the caps and the flat surfaces on the plates will be belt-polished, so that the head’s polish matches the texture and appearance of the handle. We will then be checking each piece of every Rockwell 6S to ensure they all meet the high standards we expect. Please note that some surfaces that are invisible when the razor is assembled, such as the underside of the cap and the inner surfaces of the plates, will remain a different finish than the visible surfaces. This this will have absolutely no impact on the function of the razor or the quality of the shave. We were expecting to have a timeline from our finishing partners by the end of this week, but unfortunately we have not heard back from them as of tonight, on the night of January 16th, and expect to now hear from them very early next week. We’re now hoping to have a timeline finalized by the end of next week, and will give you all a week-by-week breakdown of what actions will be taken to get the Rockwell 6S to you as soon as possible. We really appreciate you all waiting just one more week for a more precise timeline, we assure you we're doing all that is possible to get you the best possible finished product.
Thank you to all of you that have sent us requests for new parts, we’ve received your requests and you’ve been entered into our system to be sent the parts once they’re ready.
Thank you all for your continued patience!
Gareth and Morgan